Webinar or Web Conference for Employee Training?
Posted by Kathleen S on Fri, Sep 11, 2009 @ 11:23 AM
Web conferencing provides an interactive meeting via the web between multiple attendees. These attendees can be in the same building at different desktops, or anywhere across the globe. Web conferencing provides features that make it easy for attendees to interact, share data and even share desktops.
During a web conference, attendees will share information, make plans and suggestion, put forth arguments, brainstorm solutions and finally reach a decision. Web conferences have a motive and a purpose of accomplishment for those attending.
Web seminars, or webinars, are very similar to web conferences but they have less interaction between attendees and often have more attendees than a web conference. A web conferencing provider can host web conferences and webinars affordably and effectively. Both are excellent tools for training within your organization.
Which platform you choose will depend primarily upon the level of expertise of the class attendees. When training new employees, web conferencing is more effective because it allows for more feedback and questions from the audience. Desktop sharing makes it easy to show new employees how to accomplish specific tasks in real time and it gives them an opportunity to try it out themselves with an instructor standing by in real time.
Webinars are better for more seasoned employees who can attend the webinar or watch it later when they have time. This type of webinar often covers subtle changes in workflows or other topics with which the employee is already familiar.