Posted by Kathleen S on Thu, Jul 30, 2009 @ 04:22 PM
Web conferencing can be done with attendees located in the same
building or anywhere in the world. They allow workers and business
partners to gather online to discuss ideas and strategies, brainstorm
solutions to problems and perform job applicant interviews from afar.
Benefits
Web
conferencing makes it easier to schedule conferences on short notice.
For instance, conference rooms are often booked when an unexpected
situation arises. Workers are no longer forced to crowd into a single
office. Instead, each member can join a web conference in a virtual
meeting. This allows everyone to gain full access to the information
presented, rather than peeking over the shoulder of another worker.
Tools
There
are many tools used in web conferencing that make the meetings even
more beneficial. For instance, attendees can share files and
applications, use a virtual whiteboard, send instant messages and
playback the meeting. These tools make tasks like training,
brainstorming and interviewing easier to perform, with the ability to
reference the material later.
Sharing
File and desktop sharing
makes conferences easier in many ways. One of the most useful ways to
use this feature is in training meetings. The moderator can demonstrate
how to initiate a process or use a new software program and then hand
control over to an attendee so he or she can try it out under
supervision. This makes it easier to ask newbie questions and quickly
learn new information.
Whiteboard
Whiteboards make it much easier
to brainstorm. Because control of the desktop can be handed around the
virtual conference room, each attendee can add to the whiteboard
without disruption to others. Everyone in the virtual conference can
see the board and contribute to it, allowing for more effective
brainstorming.
Messaging
Instant messaging is another helpful
feature of web conferences. In a traditional boardroom, great ideas
become trapped in the mouths of attendees as they listen to the
moderator. Even if they write the ideas down, they may never get a
chance to express them. With instant messaging, an attendee can easily
add useful ideas without disrupting the speaker.
Interviews
Interviewing
is made better and cheaper by web conferencing as well. Video
interviews save the cost of flying high-level executive recruits to the
company for an interview. They also make it easy for other human
resource decision makers to use play back and see the interview
whenever time allows.
With these valuable web conferencing tools,
web conferences are sure to become more common in your business. Even
when a boardroom is available, web conferencing offers many features
that make it preferable. You may even wish to present all your meetings
this way because of the playback feature.
Posted by Kathleen S on Tue, Jul 28, 2009 @ 11:45 AM
Those of us in business management know the importance of keeping to or
even beating a budget whenever possible. Managers can maximize
efficiency in business communications and cut wasted resources by using
audio and web conferencing. Here is a rundown of how audio conferencing
works so you can consider how best to manage these services to the
benefit of your organization.
Introduction to Audio Conferencing
Audio
conferencing is an Internet administered version of the classic
teleconference. It offers an ease and convenience that was never
available through traditional teleconferencing services. Gone are the
days of missing a meeting because the limit on number of attendees has
been met. Exorbitant fees are a thing of the past. Internet audio
conferencing has made audio conferencing an even better way to save
expenses on business travel.
Reservation not Required
With audio
conferencing, the sessions can be done by reservation, where each
participant calls into a specific phone number to be connected with the
group. This type of conferencing is not as expensive as it once was.
Most providers charge by the minute, rather than by the tradition
method of billing by number of attendees.
Reservationless sessions
now can be arranged using the Internet. This was not possible with
traditional teleconferencing. Now attendees call in with a unique phone
number assigned to you by the audio conferencing provider. You then
provided attendees access with a code that they enter to join the
conference.
Technical Aspects
Traditional telephone networks
provided a dedicated line for each phone number. This ensured clear
calls and prevented disruptions in communication. This is accomplished
online, using private IP networks. Where public IP networks are subject
to disruption when other users take up bandwidth, private networks do
not suffer this complication.
The Internet does not transmit the
actual analog audio signals from the telephone. Instead, these signals
are converted into digital information that can then be transmitted via
the Internet. Because digital data takes up less bandwidth, other calls
on the private IP network do not interfere with your call. Digital data
is also easy to record and playback whenever necessary. No additional
devices are needed, as would be the case with traditional
teleconferencing.
Business Advantages
With all the advantages
audio conferencing has over teleconferencing, you can rely more heavily
on virtual meetings, saving thousands on your company’s budget. You
will look like the hero for cutting costs. Not to mention the benefit
your company gains from the increased productivity that results when
employees can communicate at great distances easily and conveniently.
Posted by Kathleen S on Mon, Jul 20, 2009 @ 09:15 AM
Web conferencing is a service involving a virtual online meeting between two or more participants. It works by providing a way for attendees to view the same information on individual screens or workstations while discussing a topic. Participants may be within the same building or on the other side of the world. It is a software-based service that relies on private IP networks for communication.
Getting Started
Setting up a web conference is quick and simple. One person must moderate the meeting by gathering all necessary files and documents beforehand. These documents can be distributed electronically before the meeting or afterwards if the moderator chooses.
Inviting Attendees
The moderator will email participants with the scheduled date and time in an email invitation that may include instructions for registering with the conferencing service. Some services do not require registration. Instead, they offer an access code to be used at the time of the meeting. The email will also provide a URL link where attendees can join the meeting at the appropriate time. Invitees can accept or reject the invitation. Many email programs also allow the attendee to schedule the meeting automatically on his or her calendar.
Setting Up
It is a good idea for the moderator to check the web conferencing software approximately 15 minutes before the meeting to be sure it is functioning properly. When the meeting is up and running, the moderator will hear a buzz or bell when other participants enter the virtual conference room.
The moderator does not need to wait for everyone to arrive because the meeting can be played back at any time. The meeting can begin on time, making use of features that help attendees share and understand information. Various services like instant messaging, audio, video, virtual whiteboards and desktop sharing allow the moderator to direct the meeting the same way he or she would with a slide show and pointer. Virtual meetings are more flexible that traditional meetings, because the moderator has access to all applications on his computer, not just the information prepared in a slideshow.
Conclusion
At the end of the meeting, attendees simply log off. They can play back the meeting anytime they choose because the data is stored on the IP network. Anyone who missed the meeting can simply take a moment to view the recording and catch up to speed quickly on the information presented.
All these features make web conferencing a smart way to hold meetings, even when attendees work in the same building. Not only does it allow more features than a traditional conference, the playback option makes the meeting more useful to more businesspeople within the organization. For a free $30.00 trial for web conferencing services visit FlyConferencing.com.
Posted by Kathleen S on Fri, Jul 17, 2009 @ 11:21 AM
Conferencing on the fly means being able to set up a meeting anytime and anywhere when time is of the essence. This is when you want a service like that offers reservation-less conference calling. This service lets you connect with multiple persons spontaneously to accomplish important business more quickly than your competitors.
Flexibility
Reservationless conference calls let you meet with anyone, anywhere, for as long as you need. Many services allow you to call out to a recipient, rather than asking the recipient to call into you. Other services provide you with a toll-free number that others can dial whenever you need to set up a conference. Just send a quick email with the toll free number and access code and you can begin the session.
Small Meetings
Some businesses use reservationless calling for smaller meetings only, because operator assistance is often unavailable on such calls, with fewer features than reserved conferencing. You do not need to be concerned about such restrictions with flyConferencing. Operators and full feature services are always available whether your call is reserved or not.
Reservation-less conferencing means you can still plan a meeting in advance. You simply assign a date and time for participants to call in or to expect your call. Those who call in will need an access code, which you supply, typically by email. Participants are connected digitally and bridged together as they call in.
When to use Reserved Conferencing
Higher profile calls with hundreds of attendees are often better left under a reserved system. Organizing such an endeavor would be trying for the moderator on a reservationless system. Reserved conferencing is also preferable when distributing a conference code would be difficult or inconvenient for the meeting.
Brought to by FlyConferencing.com, the hassle free, no-contract conference calling service provider.
Posted by Kathleen S on Thu, Jul 16, 2009 @ 09:11 AM
Is your conference call bill getting out of control?
Those of us in business management know the importance of keeping to a
budget and beating it whenever possible. Managers can maximize
efficiency in business communications and cut wasted resources by using
audio and web conferencing. Here is a rundown of how audio conferencing
works so you can consider how best to manage these services to the
benefit of your organization.
Intro to Audio Conferencing Cost Savings
Audio
conferencing is an Internet administered version of the classic
teleconference but offers an ease and convenience that was never
available through traditional teleconferencing services. Gone are the
days of missing a meeting because the limit on number of attendees has
been met. Exorbitant fees are a thing of the past. Internet audio
conferencing services have made audio conferencing an even better way
to save on travel expenses for your business.
Reservation not Required
With
audio conferencing, the sessions can be done by reservation, where each
participant calls into a specific phone number to be connected with the
group. This type of conferencing is not as expensive as it once was.
Most providers charge by the minute, rather than by the number of
attendees as was the norm on traditional teleconferences.
Reservationless
sessions can now be arranged using the Internet. This was not possible
with traditional teleconferencing. Callers use a unique phone number
provided to you that allows you to receive all reservationless calls.
The access number given to the participants allows them to enter the
non-reserved call.
Technical Aspects
Traditional telephone
networks provided a dedicated line for each phone number. This ensured
clear calls and prevented disruptions in communication. This is
accomplished online, using private IP networks. Where public IP
networks are subject to disruption when other applications take up
bandwidth, private networks do not suffer this complication.
The
Internet does not transmit the actual analog audio signals from the
telephone. Instead, these signals are converted into digital
information that can then be transmitted via the Internet. This makes
the data easy to record and playback whenever necessary. No additional
devices are needed, as would be the case with traditional
teleconferencing.
With all the advantages audio conferencing has
over teleconferencing, you can rely more heavily on virtual meetings,
saving thousands on your company’s budget. Not only will you look like
the hero for cutting costs, the company as whole will benefit from
increased productivity that comes about when employees can communicate
at great distances easily and conveniently.
Posted by Kathleen S on Wed, Jul 15, 2009 @ 02:26 PM
Conference calls are a vital
service for your business. They can be used in training, marketing and
customer service. Your company image comes through on conference calls,
just as much as they do in phone calls and face to face meetings. This
is why choosing a conference call provider is a process that should be
taken seriously by your business.
Conference Calling is Easy
With
the advent of the Internet, communication speed has become
breathtaking. The faster we communicate, the more we can discuss and
accomplish. This means your conference call service must be easy to use
and simple to navigate. The service should be a tool that facilitates
quick communication and should not hamper the conversation while you
fumble with its functions.
Call Quality and Customer Service
Conference
calls convey more than just communications. Every interaction you have
with clients and customers are Public Relations moments. They are times
when your professionalism and sharpness must be perceived by the
client. This means you need clear communication lines and good customer
support, should there be any problems with a conference call. You need
to be able to fix any problems quickly and efficiently to move on to
the subject at hand and minimize disruption.
Cost
While
price is a factor, be careful not to choose from the bottom of the
barrel. In business, you get what you pay for. Free services are not
likely to convey the professional image your business needs to succeed
with clients. Because free service providers are out there, you should
not be paying large fees to your conference call service. However, if
you want a good service provider, some nominal fees should be expected
to maintain the technology and pay employees to provide the good
customer service.
Good technology and customer service
will ensure your company’s image is projected in the best light during
conference calls. Sales can fall through for any number of reasons. Do
not let your conference call service provider be one of them.
Posted by Kathleen S on Tue, Jul 14, 2009 @ 03:14 PM
With all the talk of a green economy and reducing emissions, conference
calls make a good solution for those looking to reduce their carbon
footprint. Business travel often represents half of a business’s
CO2
emissions. Another source of high emissions, employee travel to and
from work will represent about 25% of most companies’ carbon emissions.
Using Conference CallsBy
using conference calls for the majority of client meetings, companies
make a large impact on the global air quality and help reduce global
warming. Allowing employees to telecommute and take place in company
meetings through conference calls, employers reduce the carbon
footprint and make happier and more productive employees.
Green Environment and Green CashStill,
there are few businesses willing to make such changes only for the sake
of the environment. Businesses want a different kind of green. They are
seeking to save money in their operations. Think of all the traveling
salesmen and executives make in their business. How much of that could
be saved simply by switching most meetings to conference calls?
Conference calls are become the preferred method for meetings for good
reason.
Measurable CostsTraveling expenses include the cost of
airline tickets, vehicle rentals, hotel stays and meals. All of these
costs can be reduced or eliminated through the use of conference calls.
Whether used for sales and marketing meetings, worker training or
client consultations, conference calls can get the job done without the
traveling expense.
Conference calls offer an easily measured way
to reduce company expenses, showing a real value to executives
considering a switch in policy. Not only will the company save dollars,
it will save emissions, giving the PR department another tool for
promoting the business. For more information on
conference calling services, check out flyconferencing.com.
Posted by Kathleen S on Thu, Jul 09, 2009 @ 12:27 PM
Conference calls are a vital service for your business. They can be used in training, marketing and customer service. Your company image comes through on conference calls, just as much as they do in phone calls and face to face meetings. This is why choosing a conference call provider is a process that should be taken seriously by your business.
Ease of Use
With the advent of the Internet, communication speed has become breathtaking. The faster we communicate, the more we can discuss and accomplish. This means your conference call service must be easy to use and simple to navigate. The service should be a tool that facilitates quick communication and should not hamper the conversation while you fumble with its functions.
Call Quality and Customer Service
Conference calls convey more than just communications. Every interaction you have with clients and customers are Public Relations moments. They are times when your professionalism and sharpness must be perceived by the client. This means you need clear communication lines and good customer support, should there be any problems with a conference call. You need to be able to fix any problems quickly and efficiently to move on to the subject at hand and minimize disruption.
Conference Call Costs
While price is a factor, be careful not to choose from the bottom of the barrel. In business, you get what you pay for. Free services are not likely to convey the professional image your business needs to succeed with clients. Because free service providers are out there, you should not be paying large fees to your conference call service. However, if you want a good service provider, some nominal fees should be expected to maintain the technology and pay employees to provide the good customer service.
Good technology and customer service will ensure your company's image is projected in the best light during conference calls. Sales can fall through for any number of reasons. Do not let your conference call service provider be one of them. For more information conference calling for business - visit, http://www.flyconferencing.com.
Posted by Kathleen S on Tue, Jul 07, 2009 @ 03:58 PM
Web meetings and teleconferences are a communication tool important to any business. They
give you the chance to hold important training sessions and discussions
with coworkers at any location. You can meet with your clients at any
time and any place or train staff in several offices at one time. You
can make your web meetings and teleconferences even more useful by recording them for your
clients.
Why Record a Web Meeting or Teleconference
When you record a web meeting,
a few things happen. Attendees, aware they are being recorded, suddenly
become their most professional selves. They speak civilly and politely
and ask good questions about the material presented. They are less
likely to ramble and more likely to put their best foot forward in
contributing towards the outcome of the meeting.
Recorded Web Meetings for Sales
All
this serves to make a much more productive web meeting. Recording such
a meeting gives you a professional training tool that can be used to
education clients about your company and your products. Product vendors
may find this especially useful in rolling out a new product. You can
take the web meeting that was used to train sales staff and distribute
it to clients. Your clients can watch these web meetings on their own
schedule or whenever they need a refresher on the topics discussed.
Recorded Meetings for Customer Support
These
recordings can be especially helpful for software vendors in supporting
clients in employee training. When showing employees the new features
of your latest upgrade, you can record the session and use it to train
clients, saving time and money for your business.
Web meeting
recordings can be used in any number of ways to support your business
and communicate with clients. It makes sense to improve meeting quality
by recording them and then capitalize on the feature by distributing
these copies anywhere they might be useful. For more information web meetings,
Posted by Kathleen S on Thu, Jul 02, 2009 @ 09:24 AM
Toll free audio conferencing is a must-have for your small business. One only needs to run through the steps in a sales cycle to see the benefit of audio conferencing services. The sales cycle involves the time that passes between initiation of the sales process and the conclusion of a sale.
The first step in the sales cycle, prospecting for leads is the part that takes up the majority of sales time for most businesses. Once you have targeted your prospects, you can set up an appointment to assess the client's needs. Next, you need to plan your trip, book the flight and hotel stay. Already, you have place a significant amount of resources in time in generating a lead that may or may not result in a sale.
Instead of packing your bags and running off to another part of the country, you can save time and money by conducting your initial meeting by toll free audio conferencing. Your audio conference will allow you to qualify the lead. This means ensuring the product or service is appropriate and that the customer and that the customer can pay for the service.
Presentation is the next step in the sales cycle. Too many salespeople overemphasize the need for slick materials and pitches. An effective salesperson does not pitch at all, but questions the prospect on their needs and shows the value of the product or service, plus how it can solve the prospect's problems. The prospect will not a buy any product unless a specific need has been demonstrated. Audio conferencing is an effective way to have this type of conversation without wasting your time or than of your potential client.
Concerns and objections will be raised by the prospect and these can be addressed through toll free audio conferencing as well. By using toll free audio conferencing, there is no pressure to go through this step at your first meeting. This puts both the salesperson and the prospect at ease, resulting in a greater chance of a sale.
Closing the sale is the final step in the sales cycle. In many cases this can be accomplished in the same meeting when objections are raised. Other times, the prospect will want more time to assess the product. If your presentation was done properly, this delay will not be needed. Most customers have already made the decision to buy before they raise objections.
Posted by Kathleen S on Wed, Jul 01, 2009 @ 02:10 PM
Conference calls can become cluttered and confusing when there are more
than three or four attendees. To keep things orderly and productive,
the moderator needs to take a leadership role and lay down some ground
rules. Introductions go a long way in keeping things running smoothly.
The
first thing to do when moderating a conference call is to help members
keep track of who is in the “conference room”. In person conferences
allow meeting members to see each other’s faces. A similar means of
identification can be accomplished in a conference call by setting up a
“clock” in the beginning of the meeting and assigning locations to new
arrivals as they enter the call.
“The Clock” is a well-known device
for frequent conference call moderators. It allows the participants to
create a visual representation of the other conference call members.
Assign each attendee to a different time position on the clock. If you
have more than twelve members, use ½-hour times as well. When each
person is assigned, introduce yourself and then have the members
introduce themselves in clockwise order.
If attendees are late
entering the meeting, simply pause the meeting and assign a position to
the new attendee so that those already in the meeting can assign a
visual location to the new person. Ask the new member to give a short
introduction and quickly state his or her purpose in the meeting. In
order to minimize the disruption, simply allow to call to continue
rather than going through introductions again.
For more information on affordable conference calls visit FlyConferencing.com